DMCA Policy
PlayNow respects the intellectual property rights of others and responds to clear notices of alleged copyright infringement submitted in accordance with the U.S. Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.
Before You Submit a Notice
Every game on PlayNow is embedded from GamePix, a third-party HTML5 game publisher network — PlayNow does not host the underlying game code, art, or audio on its own servers (see our Asset Responsibility page). If your claim concerns a game's underlying code or assets rather than how it's presented on PlayNow, you may need to also contact GamePix directly, since they control that content. That said, we still act on valid notices concerning our own catalog listing — including removing or delisting a specific game from PlayNow's catalog.
What a Valid Takedown Notice Must Include
To be effective, your notice must be a written communication that includes substantially all of the following:
- A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
- Identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered, a representative list;
- Identification of the material claimed to be infringing, with enough detail (e.g. the exact PlayNow game/page URL) for us to locate it;
- Your contact information — name, address, telephone number, and email address;
- A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and
- A statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on their behalf.
How to Submit a Notice
Send your notice by email, with subject line "DMCA Takedown Request", to:
dmca@playthorn.comWe review notices as they come in and aim to respond promptly. If a notice is valid and complete, we will remove or disable access to the identified material (or delist the affected game from our catalog) and notify the party responsible for the content where applicable.
Counter-Notification
If you believe material was removed or disabled as a result of mistake or misidentification, you may submit a counter-notice to the same address above. A valid counter-notice must include your signature, identification of the material removed and its location before removal, a statement under penalty of perjury that you have a good-faith belief the material was removed in error, your contact information, and a statement consenting to the jurisdiction of the federal court in your district (or, if outside the U.S., an appropriate jurisdiction) to resolve the dispute.
For general questions, visit our Contact page. For details on how our game catalog is licensed and sourced, see the Legal Compliance & Sourcing portal.